At John's Auto Care Inc., we take pride in offering the best customer experience to Syracuse, NY, Solvay, NY and Camillus, NY. We strive to provide our customers with the best experience possible each visit.
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2045 Milton Ave.
Syracuse, NY 13209
Phone: (315) 468-6880
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I am running out of new ways to compliment the outstanding service I get from John's! They are thorough, trustworthy and extremely pleasant, which makes it almost painless to hand them the money they have earned.
Business reply to this review:
Thank you Paulette for the wonderful review! No one likes having to fix their vehicle, but we try to make it as painless of an experience as we can!
We decided to bring our Subaru in after it suddenly started to pull hard to the right. We also had some concerns regarding the brakes, as they were making odd noises in the cold and wet weather. This place came recommended for Subarus by a friend, so we decided to give them a try. The staff was amazing. So friendly and the job was done so quickly. They also provided us a loaner while we waited. When we got the car back, the car still pulled a little to the right, so we gave them a call; they had us back in immediately and fixed the problem in no time. No, I wasn’t thrilled that I had to bring the car back, but I get that these things can be a little tricky. I’m honestly just happy to have found a place that is motivated to get the job done and to get it done right. We will definitely be keeping these guys as our mechanics!
Michelle, you don't know how much we appreciate the fact that despite the pull to the right still being present you brought your Subaru back to us. We're glad we fixed that pull for you and now you can enjoy a safe and pleasant ride!
The staff is always friendly and personable. I needed several things done and Billy helped me to prioritize what needed to be done first. Chris is always helpful with financing. I have been coming to John's for years and would go nowhere else. I highly recommend them because they are honest and do their best job.
Thank you Kathy for your review! You truly are like family to the whole crew. We absolutely love taking care of you and your vehicle!
Great people and always a great job done on my vehicles!! Even the little short guy Mike is coming around. He’s not so bad anymore! Top notch place.
Haha this may be our favorite review! You certainly made us laugh. Thank you for your business and trust, despite the little short guy Mike.
I always have my car worked on at John's Auto. Recently, they found the problem when my engine light came on, unfortunately the replacement part also leaked. So they ordered another part. This one worked. All was done in a timely manner and at my convenience. Love that they have loaner cars available when I need to leave the car there. I also asked them to apply the Rain Guard again on my windshield ( it lasted about a year) and asked for it to also be applied to the back window. They put it on all the windows and It is great!!!! I could see out clearly even when it was pouring out. My back window always gave me a problem in the rain, but now it stay clear. Great bunch of people work there, very friendly and ready to answer any questions. Highly recommend them.
Thanks for the review Mary and thank you for your patience considering that faulty part. Glad we were able the replacement part and take care of you. Also very happy you enjoy the Rain-X treatment! Hope it serves you well in the winter with ice and sleet!!
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