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Syracuse Auto Repair

815 reviews
(315) 468-6880
2045 Milton Ave , Syracuse, NY 13209
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5

Very professional and pleasant to deal with. Trustworthy!

Thank you for taking the time to leave us a great review, Arlene. We are proud to be your trusted team of mechanics, and we are always happy to provide honest, quality auto repair services. Please let us know if there is anything else we can do for you!

- John's Auto Care, Inc.
5

Undercoated, went well

5

Update: After leaving a review John contacted my husband (his number is the one in their files) and is working with him to fix my concerns. I appreciate the the prompt response to the issues that I was concerned about in my original review. Mechanically speaking, the original issues we had brought it in for were fixed and fixed well. This business owner does seem to really care about the work that is performed in his garage and taking care of his customers. There's not many business owners out there that will step up like John has when mistakes happen. Had my Cadillac in for a check engine light/overheat. Then decided to have the defrost fixed there too. Not only did they chip up my wood trim inside trying to get to the defrost (never bothered telling me), but they threw in a “free” headlight restoration which was never asked for and chipped the paint in multiple places around my lights (also didn’t mention it to me). I have the new headlights sitting in my garage so myself not my husband would’ve ever asked them to touch them. Was just going to replace the trim inside which will cost another couple hundred and say nothing, but seeing the swirls from the buffer on my clear coat and the chips in the paint, I’m fuming.

Deli & Bridgette, thank you for communicating with us your concerns, and for allowing us to discuss with you what actions we could take to correct your concerns. We appreciate your patience and willingness to work with us to make sure your experience with us was a positive one!

- John's Auto Care, Inc.
5

I brought my Nissan in for a tire rotation, oil change and NYS Inspection. I was very pleased with the result. It is so comforting to take my cars to John's Auto Care because I know and trust the people there. They have never done me wrong and I highly recommend you bring your cars there too.

Thank you Tom for always trusting us to care for your vehicles! We appreciate your trust, your business and your review! We hope to be able to help you again in the future!

- John's Auto Care, Inc.
5

Thank you Tom for the great review! We are glad to hear that you liked the Premier Detail that we performed on your BMW X5. If you ever need another automotive detail done we'd be happy to help!

- John's Auto Care, Inc.
5

Best place in town!!! Period!!! I've known John For years, very professional staff is awesome Even lily😎

Thank you Dave and Karen! It's always a pleasure getting to help you and your family maintain your vehicles! Even though Lily might only pop out to say hi quick, she loves getting to see you guys!

- John's Auto Care, Inc.
5

My old mechanic retired and I needed a new auto shop for our 3 vehicles. I needed work done on my exhaust system. I made the online appointment, brought the car in, and it was ready first thing the next morning. Great service at a reasonable price. We will be back!!

5

The staff at John’s are best in class. Friendly, professional, knowledgeable and always willing to listen. I trust them with all our vehicles!!

5

They are ALWAYS courteous, professional, and helpful. They have ALWAYS taken care of my vehicle for over 20+ Years (wow) whenever I have a concern, question, car problem, they will always fit me in and take care of me (they take the time to explain) . Staff is Five Stars! I trust them 100% with my vehicle and am VERY grateful the piece of mind they give me. They are honest and go above and beyond. 🌟 🌟 🌟 🌟 🌟

Thank you Diane, not only your kind review, but for your loyalty to us all these years! We are always here for you! From regular maintenance like oil changes and tire rotations, to the big stuff like electrical work and engine diagnostics. We want to give you a clear picture of your vehicle so you can best plan out your vehicle maintenance! Thank you for your trust and business!

- John's Auto Care, Inc.
5

Always pleasant, timely and helpful. Nice to have garage you can count on!

Thank you Ronnie for your continued business and support! We are very excited to help you maintain your new Hybrid Toyota Highlander! We promise to give it the same great care as your past vehicles!

- John's Auto Care, Inc.
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